Frequently Asked Questions

Thank you for considering a custom Brand Package.

Our aim is to assist small business owners and entrepreneurs build the necessary marketing systems and professionalism to effectively promote their product or service. We provide an A to Z solution to help them showcase their offerings in a compelling manner and gain the recognition their company truly deserves.

The Brand Package creation process takes 48-72 hours, and your prompt input and feedback are required.

If you want to get your project done on time, try to keep major revisions to a minimum after the initial brainstormed concepts have been agreed upon. It’s also a good idea to give all the languages and images needed right from the start. That way, things will go smoothly, and we’ll be able to finish everything on time.

We offer ongoing website maintenance and support for a low monthly fee and customizable packages including unlimited graphic design services or email marketing. Learn more.

Refunds are not available.

Yes. All payments are made via Stripe’s secure payment gateway. Your credit card or account details are never stored on our end, whatsoever.

You will need to source your own URL, hosting package, and email services.

We can only provide website designs at this time.

We can recommend any one of these hosting plans.

Once you have a hosting package, URL and email services, please get in touch with us if you are interested in professional website management services.

Once you have a hosting package, URL and email services, please get in touch with us if you are interested in professional website management services.

All sites are designed with a mobile-first attitude because the majority of users engage the web using their mobile devices.

All builds are centered around a responsive approach and include usability on various browsers and devices.

Based on the scope of your project, and your needs, different content management systems may be used. If your project is simple, we can offer to use web-based software like SquareSpace or Shopify to facilitate your ease of access.

More complex websites will be built on a more customizable CMS, like WordPress, and if your project includes point of sale purchasing additional premium plugins and integrations may be necessary.

We can provide you with nearly any common filetype you need including working files such as: .INDD .PSD .AI, .EPS, .SVG and .PDF files. For most print, digital and image files, you will receive .JPG, .PNG and .PDF files for final use.

When selecting an unlimited marketing package you have the option to choose between the following marketing and/or design services depending on your needs. Cancel any time — refunds are not available.

Get unlimited:

  • Website Design & Development
  • Graphic Design & Brand Strategy
  • and/or Email Marketing 

Request a host of different services like:

  • Graphic Design
  • Content Creation
  • Social media management
  • Email design
  • Marketing campaign creation
  • Website management
  • Video editing
  • Analytics reporting
  • Marketing consulting
  • Brand strategy

Click here to manage your subscription any time. Refunds are not available.